All orders come with free Express shipping

1. Processing Time

All orders are processed and shipped within 3-5 business days, If there is a significant delay, we will notify you via email.

2. Shipping agency

We work with shipping firms such as UPS, DHL, FEDEX, and EMS. We will always make every effort to ensure that customers’ orders are delivered as quickly as possible.

3. Delivery time

The shipment will be delivered in an average of 7 business days. Please be aware that unexpected shipment delays may occur, resulting in a longer delivery time.

4. Custom Declaration

The hair is always declared to custom that it’s synthetic hair to ship easily. If you don’t agree you can arrange another shipment method by yourself.

Surcharges and Import Taxes

Customs Duty is a tariff or tax imposed on goods when transported across international borders. Some countries are very strict with customs and may hold your package at the customs location. If your package is being held they will contact you or Topqualityhair.
Topqualityhair is always here to assist our customers in retrieving your package so if you need assistance in organizing the next steps to receive your package just shoot us an email.

If customs fees are required you must pay them before your package is released from customs or it will be required upon delivery. Topqualityhair is not responsible for customs fees. In the event that you refuse delivery of your package the courier will return the items to us. If this happens any fees associated with customs fees, and return shipping as well as original shipping cost will be billed to us. This amount will be deducted from any credit due to customer upon return of the package.

Customer Service

If you have any questions or need assistance, please contact our customer service team via:

– Email：qing74149@gmail.com

– Phone:+86 189-7138-4663

– Whatsapp: +86 189-7138-4663